Most chatbots answer questions. Irmaya captures booking requests, qualifies leads, handles objections, and guides every customer toward a sale — 24/7, in BM or English.
No code. No complex setup. We handle everything — you just answer a few questions about your business.
Link your existing WhatsApp Business number. No new number, no app to install.
Tell us your services, pricing, tone, and FAQs. We turn it into your AI's knowledge base.
Your agent starts replying in seconds — capturing booking requests, qualifying leads, and closing 24/7.
Only get pulled in when a human is truly needed. Your team works on outcomes, not inboxes.
Every feature is engineered around one thing: turning WhatsApp enquiries into revenue.
Knows your services, prices, and policies. Never guesses. Never invents. Only says what's in your playbook.
One question at a time. Acknowledges before answering. Handles objections. Moves every chat toward a booking or lead.
Collects name, service, and preferred time naturally — then routes the request into your workflow for confirmation and follow-up.
Detects buying intent and creates contacts and deals in your CRM automatically. No lead falls through the cracks.
Automatically replies in the customer's language. Full Manglish mode available for the most natural Malaysian conversations.
Knows when to step back. Complex cases and frustrated customers are routed to your team instantly via Chatwoot.
Never miss a 2am enquiry again. Every message gets a response while your team sleeps.
Warm & Friendly, Professional, Consultative Sales, or Malaysian Manglish. Match your brand perfectly.
Every conversation logged. See what customers ask, how the AI responds, and where handoffs happen.
Handle booking, pricing questions, and anxious patients — without overwhelming your front desk. Replies even on weekends.
📅 Booking + FAQQualify buyers, capture leads, capture viewing requests, and follow up with prospects — all automated.
💰 Lead capture + DealsSalons, spas, and aesthetics clinics can capture booking requests and upsell treatments naturally in conversation.
📅 Booking + UpsellAnswer course enquiries, collect student info, and capture booking requests for trial classes.
📋 Lead nurturingWorkshop bookings, parts enquiries, and service reminders — handled 24/7 without a receptionist.
🔧 Service + BookingAnswer product questions, handle order status, and reduce customer service load dramatically.
🛎️ Support + SalesSee exactly how Irmaya handles your toughest customer situations — and why it works.
A classic price objection — handled without discounting or defensiveness.
Answered the price question, then immediately moved the conversation forward with a qualifying question.
"I totally get that" before the reframe. Never defends the price — validates the concern first.
Breaking RM 500 into RM 25–35/month changes how the customer thinks about value.
"Free consultation, no pressure" removes the last barrier. Customer goes from objecting to booking.
A cold enquiry turned into a warm lead with full qualification in one conversation.
Never listed properties immediately. Asked buy or rent first — basic qualification that saves everyone's time.
Budget → purpose → rooms. Each answer unlocks the next question. Never overwhelming.
"3-bedroom, own stay, RM400-500k in Subang" shows the AI listened and builds trust before advancing.
Name captured at the moment of highest intent — after they've already said "send both please".
Turning the clinic's hardest customer — an anxious non-patient — into a booked appointment.
"Sangat normal" immediately removes shame. The customer relaxes before the conversation even starts.
Customer wrote in BM — AI matched BM with natural Manglish. Feels like texting a friend, not a bot.
"Just a check-up, no treatment" removes the biggest fear. The patient controls the pace.
When they said "esok ada tak?" — the AI moved immediately to booking. Never hesitated.
A skeptic turned into a qualified lead by reframing the entire conversation.
"I understand the frustration" before anything else. Never contradicts or dismisses.
Moved from "is property expensive?" to "what's the yield?" — a completely different and more productive conversation.
Never pushed listings. Asked what range, then offered to show data. Customer felt in control the whole time.
Name and number requested only after they said "that'd be helpful" — maximum willingness.
All plans include a 14-day free trial. Full setup support. No contracts. Cancel anytime.
"Before Irmaya, we were losing enquiries every night. The AI handles everything now — captures booking requests, answers questions, and only calls us when needed. Booking rate went up 40% in the first month."
"My agents were spending 60% of their time on basic WhatsApp questions. Now the AI handles all of it. They focus on serious buyers only. Best investment I made this year by far."
"Setup took less than a day. The AI sounds exactly like my staff — warm, in Bahasa, no corporate robot vibe. My customers can't even tell it's a bot. Highly recommend for any Malaysian SME."
Every minute without Irmaya is a missed conversation. Set up in under a day and launch with the plan that fits your team.
14-day free trial · Full setup support · Setup in < 24 hours · Cancel anytime